Do you struggle to get helpful answers and solutions to problems?
If you have a personal, home or business problem, anything at all. Just ask Phil! My decades of experience can help ease the pain. There is lots more too.
Feel free to hit me with whatever you've got! Whether you need to troubleshoot a spotty Wi-Fi connection, fix a plumbing issue, hanging a TV, lighting problems, figure out a YouTube upload, or get some seasoned advice on a tricky property renovation, I'm here to help. I also build websites for small businesses and individuals, I've been doing for 18 years. Computers too, my first computer build was back in 1995. You would be amazed at what I can help you with.
Sometimes we just need someone experienced to look at the problem, explain what matters, and point us in the right direction.
Not sure where your question fits? That's fine. Choose the closest topic and tell me what's on your mind.
- Websites & Domains: Should you do it yourself or hire a developer? Not sure which website platform is for you? How do you purchase a domain and ensure it's yours? Should you use AI, WordPress, Wix, Squarespace, Shopify, Framer or Webflow?
- Networking & Tech: Home or office network issues, software recommendations, general confusion around websites, AI, computers or digital tools.
- Business & Content: Digital strategy, basic business decisions, website content, or tips on uploading and growing your audience on YouTube, Instagram and other platforms.
- Property Renovation: Advice on adding value, dealing with builders, managing budgets, improving presentation, or navigating the broader housing market.
What is the biggest challenge or question on your mind today?
Avoid costly mistakes
Choosing the wrong website platform, hosting company, supplier or digital service can be expensive.
A short conversation today could save you a great deal of time, frustration and unnecessary expense in the future.
What can you ask?
If you are not sure, just ask anyway. My objective is to save you time and money, and to help with recurring support issues.
Websites & Tech
Website issues, hosting decisions, WordPress or not, image loading, software choices, tools and online options.
Business Decisions
Ideas, adverts, online presence, customer enquiries, what you need and how to avoid expensive mistakes.
Practical Problems
Property repairs, plumbing, electrics, hiring a contractor, planning, budgeting and building decisions.
Home Technology
Technology choices, resources, connecting devices, security, purchasing decisions and general digital confusion.
Not sure what you need? That's perfectly normal.
I help you choose the right solution for your business, your budget, and your level of technical confidence.
Many people simply need someone experienced to look at a problem, explain the options clearly, and suggest a practical way forward.
No jargon. No pressure. Just practical advice.
Typical support costs
| 5-page Website Health Check | From £50 |
| Website Fixes & Troubleshooting | From £50 |
| WordPress Help & Support | From £50 |
| Website Platform Advice | From £50 |
| SEO Review & Advice | From £50 |
| Computer, Email & IT Support | From £50 |
| Small Business Digital Advice | From £50 |
A short conversation or a fresh pair of experienced eyes can often save hours of frustration, unnecessary expense, or choosing the wrong solution.
Website platforms I can help you think through
I can help you understand options such as WordPress, Wix, Squarespace, Shopify, Framer, Webflow and other website tools, so you can avoid wasting time or money on the wrong solution.
Support for charities
I recognise the valuable work carried out by charities and community organisations. Where possible, I may be able to provide assistance at reduced cost or, in some cases, free of charge.
This depends on the nature of the work, complexity, location and my availability.
Ask Phil for SupportGo Ask Phil is designed to provide practical guidance, second opinions, and help with everyday technology, business, digital and property-related questions.
I don't claim to know everything, and I won't pretend to.
If your question falls outside my areas of experience, I'll tell you honestly. In some cases, I may suggest that you seek specialist advice or refer you to a more appropriate professional.
Please note: I do not provide legal, financial, medical or regulated professional advice. My support is practical guidance based on experience, mainly around websites, technology, digital services, business systems and general problem-solving.
My objective is simple: to help you make better decisions, avoid costly mistakes, and point you in the right direction with technical issues.
I am based in Stevenage, Hertfordshire, and provide support to individuals, small businesses, charities and community organisations in the immediate area.
Many questions and support requests can be handled remotely by email, telephone, video call, or remote desktop support.
Face-to-face assistance may be available for clients in Hertfordshire and surrounding areas, subject to location, availability and the nature of the work.
Not local? Please ask anyway. Many problems can be solved remotely.
Many questions can be answered quickly and without charge.
Where a more detailed review, consultation or investigation is required, support typically starts from £50. Payment will be supported by a contract for services through email.
I will always confirm any costs before proceeding. There are no hidden charges and no obligation.
Payment can normally be made by bank transfer, PayPal or secure online payment link.
Honest advice. Fair pricing. No surprises.
Need hands-on help?
If your question needs a closer look, I may be able to review it, explain the options, or help you fix it directly.
Need Hands-On Help?